Software trainer and documentation specialist
- Developed curriculum and conducted training for employees and clients.
- Tested in-house software and provided user-testing and documentation.
- Delivered onsite and virtual training to business clients on corporate-structure and compliance software.
- Promoted from Administrative Assistant to Corporate Trainer for strong performance and business operations knowledge.
- Developed user documentation, training materials, and workflow guides used across the organization.
- Collaborated with executives and technical teams to identify training needs, improve software usability, and support operational processes.
- Provided cross-department support in reporting, data organization, and customer service.